Check the heat setting on both.
Brand new water heater not working.
If it trips again then the upper and lower stats should be replaced.
Turn the power back on to the water heater 5.
Reset the breaker or replace the fuse as necessary and restart your water heater.
Common electric water heater problems are replacing bad heating elements and checking electric water heater thermostats.
Turn off the power to the water heater then take off the two.
You may have the upper thermostat set at a higher temp than the lower.
Some common problems for all hot water heaters are pressure relief valves leaking water heaters and the water heater drain valve.
Remove the access panel insulation and plastic safety guard from each heating element on the water heater.
Check the circuit breakers in your fuse box.
If the fuse has burnt out or the circuit breaker has tripped that directly controls the electricity for your heater it will not work.
Only one of the 2.
And turn on the.
Put the top service cover back on.
Remove the top service cover to the top element and press the red reset button 3.
Panels off and push in the red reset buttons they may have popped out during installation put everything back together.
The lower should be set slightly higher than the upper so that the lower is the one doing the heating.
Test the wires to confirm the power is off using a non contact voltage tester.